Privacy Policy

Information We Collect

When you visit our website or make a purchase, we collect the following information:

• Contact information (name, email address, shipping address)
• Payment information (processed securely by our payment provider)
• Order history and preferences
• Communications you send to us
• Device and browser information (IP address, browser type, referring pages)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and inquiries
• Send you newsletters (only if you have opted in)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We share information only with:

• Payment processors to complete transactions
• Shipping carriers to deliver your orders
• Email service providers (if you have opted in to our newsletter)
• Legal authorities when required by law

Cookies

We use cookies to maintain your shopping cart, remember your preferences, and understand how you use our website. You can disable cookies in your browser settings, though this may affect website functionality.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Unsubscribe from marketing communications at any time
• Opt out of certain data collection

Data Security

We implement appropriate technical and organizational measures to protect your personal information. All payment information is encrypted and processed by PCI-compliant payment providers.

Contact Us

If you have questions about this privacy policy or your personal information, please contact us at hello@occultgems.com.